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  1. Allow the buyers to have a choice of either having hard tickets or have them emailed.

    This would give the buyer the option to either have hard tickets or just have the tickets emailed. This would also give the seller the option to list the tickets as hard tickets and PDF at the same time. This is a win win for both since some buyers prefer to have hard tickets over the PDF and vice versa. This would also help the Sellers, because it gives more options for the buyer and would help sell more tickets.

    1,388 votes
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      101 comments  ·  Buying  ·  Admin →
    • A way to purchase multiple sets of tickets (or at least two sets) in one transaction to ensure getting consecutive seats.

      Allow buyers to make seating selections and save them to a shopping cart while making additional selections. That way consecutive seats that are broken down into smaller subsets can be purchased together without the possibility of losing the companion seats while completing the transaction for the first set of seats.

      92 votes
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        5 comments  ·  Buying  ·  Admin →
      • Buyers should be able to choose their seat numbers when buying part of a sellers inventory instead of being assigned the lowest number.

        If you're buying a fraction of what a seller is listing, you should be able to pick the seats that you want as long as they are adjacent to one another. Currently, you are assigned the lowest number and you cant even choose when you take the time to dial Stubhub.

        77 votes
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          6 comments  ·  Buying  ·  Admin →
        • A way of selecting more specific seat options when setting a price alert.

          It would be a nice feature if we could select more specific seat options when setting a price alert. It allows you to select specific zones, so it seems beneficial to allow us to narrow down results to aisle seats, seats with unobstructed views, etc. In addition to that, it would be great if we could specify which section(s) for which to set a price alert.

          59 votes
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            under review  ·  6 comments  ·  Buying  ·  Admin →
          • Allow option to email tickets to a friend or family member

            Sometimes the tickets don't sell, or you have last minute family plans or a friend wants to go to game, let us have the option of emailing the tickets to a friend or family member, maybe for a minimal charge $1 or $2

            43 votes
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              3 comments  ·  Buying  ·  Admin →
            • I could download multiple tickets by clicking one button instead of having to download each ticket individually.

              If you purchase more than one ticket, currently, you have to download each ticket individually which is a hassle. It would be better if you could download all tickets for an order by clicking one button and then print all tickets the same way.

              38 votes
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                2 comments  ·  Buying  ·  Admin →
              • Create a way to contact a seller for clarification

                So often I'm ready to buy and an unclear listing loses my money because I can't ask them or have StubHub ask them what the heck they are selling. For example, I am trying to buy parking passes and people enter 'GA11' into section, which makes no sense, and '20' into row, which also makes no sense as New Meadowlands only has General Admis. Parking and the lots are by letter and you can't reserve a row...What is the seller selling? Did they just enter anything into section and row because they didn't know what to enter? Is it a…

                29 votes
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                  5 comments  ·  Buying  ·  Admin →
                • Change my shipping address after purchasing tickets?

                  bought tickets ~6 months before they will be delivered and will not be at the shipping location originally stated. There is no option to change this!

                  28 votes
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                    16 comments  ·  Buying  ·  Admin →
                  • 24 votes
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                      0 comments  ·  Buying  ·  Admin →
                    • Option to see prices in Canadian Dollars

                      It would be great if under preferences you could have the option to switch prices to see approximate Canadian dollars. It would make buying tickets much more enjoyable.

                      Perhaps you could show the official US Dollar price and next to it, show the approximate converted price.

                      23 votes
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                        1 comment  ·  Buying  ·  Admin →
                      • text alert

                        Text me when My event Price alert has been found

                        23 votes
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                          planned  ·  1 comment  ·  Buying  ·  Admin →
                        • the tickets at least a week before the event not the day before.

                          I am very concerned that I have to wait until the day before the concert to receive my tickets. The money was immediately taken from my bank account back on April 15th, so I don't understandy why I have to wait until the day before the concert to receive the tickets. That leaves me with no room to correct any issues. Please let me know why I can't get them sooner?

                          15 votes
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                            2 comments  ·  Buying  ·  Admin →
                          • See how many tickets are left for a show

                            Used to be able to see how many tickets are left for a show. Now can just see when it hits 0 tickets left.

                            13 votes
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                              0 comments  ·  Buying  ·  Admin →
                            • 11 votes
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                                1 comment  ·  Buying  ·  Admin →
                              • sort rows in ascending order when purchasing tickets

                                I would like to search the rows ascending and descending the way it use to be. So I can actually see if it's row 1 etc. Instead of having to scroll down to find row 1 being that the option is "best value"

                                10 votes
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                                  0 comments  ·  Buying  ·  Admin →
                                • Option to buy from another seller if ordered electronic tickets are not delivered on the expected (estimated) date.

                                  If the seller does not post the electronic tickets on the expected (estimated) date, then the buyer should have the option of cancelling that order and purchasing tickets from another seller. The buyer should not have to wait an extended period of time past the estimated delivery date because the event does take place for a while. The seller should be required to honor that date or the buyer can cancel the order and purchase from another buyer who is more prompt. A rating system would also be nice, so that buyer will know when a seller has a history…

                                  10 votes
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                                    2 comments  ·  Buying  ·  Admin →
                                  • Bad Estimated Delivery Dates

                                    I didn't get the tickets on the estimated delivery date.

                                    10 votes
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                                      0 comments  ·  Buying  ·  Admin →
                                    • Contact sellers

                                      A button to contact the seller of tickets. Direct confidential email.

                                      10 votes
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                                        1 comment  ·  Buying  ·  Admin →
                                      • Military Discount

                                        I wish Stubhub offered a military discount (just waive some of the fees).

                                        10 votes
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                                          0 comments  ·  Buying  ·  Admin →
                                        • The new layout sucks

                                          The new buying layout is awful - I've seen it pop up a couple times now and work in digital so I know how these tests typically work. From someone who has spent a lot of time and money on your site, and thinks you have a great service - PLEASE don't move forward with this!

                                          8 votes
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                                            2 comments  ·  Buying  ·  Admin →
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